LM Royal Dutch Airlines created a brilliant campaign to make more easy the farewells. Without the passengers saw it, the flew assistants ask the passenger's family to write a goodbye message. Finally all the passengers found that special message.
Well, I think that's a nice idea, saying goodbye is one of the harders actions ever, and you have a permanent good memory of that moment. Another point is the antonishment of the act and the personal treatment between professionals and users. I would be on cloud nine if someone prepare this little surprise to me.
Duuiii!!
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